Privacy policy.
This policy explains how Inclusive Living International collects, uses and protects the personal data of visitors to this website and clients engaging our services.
Last updated: 24 May 2026
1. Identification.
The data controller is Inclusive Living International (ILI). For any privacy-related enquiry, contact info@ilsili.com.
2. What data we collect.
We collect personal data only to the extent necessary to provide our services and respond to enquiries. Specifically:
- Contact form data: when you submit a contact form, we collect your name, email address, organisation (if provided), engagement type and message content.
- Email correspondence: when you write to us directly, we receive your email address and any information you choose to share in your message.
- Engagement data: when you engage ILI for a service, we collect the technical, project and contact information necessary to deliver that engagement, as specified in the corresponding service agreement.
- Anonymous usage data: this website may collect aggregated, non-personally-identifiable analytics such as pages visited, time on site and device type, used to improve the website experience.
3. How we use it.
We use the data collected to respond to your enquiry, deliver the services you have engaged us for, communicate institutional updates if you have opted in, and comply with applicable legal obligations. We do not use personal data for advertising or profiling.
4. Sharing with third parties.
We do not sell personal data. We share data with third parties only in the following limited circumstances:
- Service providers that support our operations (for example, email hosting, form processing), under contractual confidentiality obligations
- When required by applicable law, court order or regulatory authority
- With your explicit consent
5. Retention.
We retain personal data only for as long as necessary to fulfil the purpose for which it was collected, including any legal, accounting or reporting obligations. Contact-form enquiries are retained for a maximum of three years from last interaction, unless an active engagement has been established.
6. Your rights.
Depending on your jurisdiction of residence, you may have rights including access, rectification, deletion, restriction or portability of your personal data, and the right to object to certain processing. To exercise any of these rights, write to info@ilsili.com. We aim to respond within thirty days.
7. Cookies.
This website uses minimal technical cookies necessary for basic functionality. We do not use third-party advertising cookies. Where analytics are enabled, they are configured to minimise personal data collection and respect Do Not Track signals.
8. International transfers.
ILI operates globally and personal data may be processed in jurisdictions different from your country of residence. Where applicable, we ensure adequate safeguards under the standards of the receiving jurisdiction.
9. Changes to this policy.
We may update this policy from time to time. The current version is the one posted on this page, with the date of last update shown above.
10. Contact.
For any question, request or concern related to this policy, please write to info@ilsili.com.